Windows 11

Resources

• Amre Supply to Reliable Parts migration instructions
• How to use the Dell computer OS reset procedure (OSR)

Getting Started with...

Locations

• Ordering approved hardware and accessories

Policies

Employee Related

• Policy: Microsoft 365 email retention

Equipment

• Policy: Supported equipment, software, and services
• Preparing for Adverse Weather - Hurricane Preparation

Knowledge Base

3rd Party Sites

• LG Website - Encrypt password error
• Trouble loading schematics from the LG website

Adobe Acrobat

• ★ About Adobe product subscriptions

Application Support

• ★ Installing Visio for Office 365 Users
• Open tabs from your last session whenever you start your browser
• Finding your email address in Outlook
• How to change or reset your computer password

Browsers

• How To Update Google Chrome

Computers (desktops & laptops)

• How to adjust power and sleep settings in Windows 10 and how to choose or customize a power plan.
• How to change Windows notification sounds on Windows 10 sound volume
• How to image a computer in an emergency

MIcrosoft Office

• ★ Installing Office 365 applications on your computer

Microsoft Outlook (email)

• Best Practices for using the Outlook Calendar
• How to Clean Up and Reduce Your Mailbox Size
• How to turn off cached mode in Outlook desktop app
• Instructions on adding a Shared Mailbox / Folder to OWA (Outlook Web Access, Outlook Web App)
• Microsoft Outlook stays at “Processing” and does not open.
• Scheduling conference rooms in Outlook

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Netstore

• ★ Reactivating a Locked Out User on Netstore

Phones

• ★ Cisco Phone Guides
• Cisco Phone System: Cisco IP Phone 7800 Series Quick Start Guide
• Preview VoiceMail in Outlook
• Setting up your voicemail

Printers

• Adding a local printer to Windows
• Adding an email address to the Dell 2815dn printer address book
• How to get a Xerox AltaLink’s IP Address
• How to get a Xerox VersaLink’s IP Address.
• Troubleshooting Zebra printers

Miscellaneous

• ★ About Microsoft Office training
• ★ How to use the Snipping Tool to take a "Snapshot" of your screen
• LogMeIn Services Administrative Training