Instructions on adding a Shared Mailbox / Folder to OWA (Outlook Web Access, Outlook Web App)

This article pertains to all employees in Canada and the United States, who are licensed to use OWA (Outlook Web Access, Outlook Web App)

1. Sign in to your Office 365 account and open the Outlook Web Access (OWA).
2. Right-click on the name of your primary mailbox (or in Folders) and select Add shared folder or mailbox.

3. Type the name or the email address of the shared mailbox and click Add.