Troubleshooting Zebra printers

This article pertains to all employees in Canada and the United States.

If you suspect there is a problem with a Zebra printer, such as print output, ribbon alignment, loading consumables, or error messages on the screen, please contact Zebra directly and provide the technician the following information before contacting the Reliable Parts Help Desk. Many answers can be found quickly if not related to how our systems print to these devices.

The Zebra support site contains User Guides, How-To Videos, and Knowledge Articles. DO NOT download drivers or order parts through this site.

Support line: +1-800-653-5350

Company name: Reliable Parts Inc

Support site: click (support site) link for the associated printer

Serial number: click the model name/number link for instructions on how to find the serial number for the associated printer

ZT410/ZT411
Support Site
ZP450
Support Site
User Guide
QLn420
Support Site
GK420d
Support Site
ZQ630
Support Site
QLn320
Support Site
S4M
Support Site

ZD420
User Guide
Media Calibration

ZT230
Support Site

To print a configuration label that lists the serial number on the ZP450:

  1. Make sure the media is properly loaded and the top cover of the printer is closed. Then,
    turn the printer power on if you have not already done so.
  2. When the status light is solid green, press and hold the feed button until the status light
    flashes once.
  3. Release the feed button. A configuration label will print.

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Help Desk Agent Information

The following is for Help Desk agents only.

 

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